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Shipping Policy

Shipping Policy

How much will my shipping cost otherwise?

Please call us at 541-386-4464 for any of your shipping questions. We ship UPS Ground unless otherwise specified. UPS 3-Day, 2-Day and Next-Day Air are all available for an additional charge.

 

How long will it take for my order to arrive?

Your order will normally ship within three working days. If for any reason your order will not ship within three working days you will receive an email explaining the reason for the delay and the estimated shipping date. We ship UPS Ground unless otherwise specified.

Our shop is located in Hood River, Oregon. UPS Ground takes 1-2 working days to reach anywhere in the Pacific Northwest, 3 working days to reach the Western states, 4 working days to the Midwest and 5 working days to the East Coast.

 

Can you get it to me faster?

Expedited shipping is available on request and depends on the size and weight of the product you ordered. For a precise shipping quote, please email us or call us at 541-386-4464 and a member of our friendly sales staff will be happy to help you.

 

Do you ship internationally?

We can ship internationally to Canada, U.S. territories and APO/FPO addresses. We will ship to other international locations on a case-by-case basis. If you are interested in placing an international order, please contact us so we can put together a quote for you.

We ship to Canada and U.S. territories via U.S. Postal Service Priority Mail whenever possible (108 inches maximum length + girth and/or $650 merchandise value) and UPS for all other parcels. APO/FPO is shipped by U.S. Postal Service Priority Mail only.

We can ship to international addresses (other than Canada) via U.S. Postal Service Priority Mail or UPS Worldwide Saver. We do not falsify documents to avoid customs fees.